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Mango Voice leverages Voice over Internet Protocol (VoIP) technology, enabling calls to be made over broadband internet rather than traditional phone lines. Utilizing Mango Voice simplifies the tracking of call origins, identification of calling patients, and facilitates the recording of this data into your dental practice management system. This capability allows you to gather valuable insights from call data, enhancing your ability to manage your practice effectively.
When a recognized caller dials in, our VOIP System instantly displays the patient’s name and upcoming appointment details on your screen. This feature enables your team to personalize interactions, remind patients about scheduled visits, and effortlessly handle rescheduling. Such attentive customer service not only enhances patient loyalty but also streamlines operations for your staff.
Dental practices often grapple with balancing in-office patient care and managing incoming calls. Mango Voice enhances this balance with features such as personalized greetings, hold music, and call recording capabilities, making it simpler to prioritize tasks throughout a bustling day. Moreover, access to a comprehensive archive of recorded calls and performance metrics allows for targeted staff training and improvements as required.
Mango Voice operates as a standalone system, allowing you to discontinue your current phone service subscription. This system offers unlimited minutes and lines with no maintenance contracts or hardware purchases required, delivering all the essential features your dental practice needs at a cost-effective price. Additionally, TSMC customers benefit from exclusive discounts on the monthly rate, enabling immediate savings.
In today's dynamic environment, the ability to book appointments, respond to patient inquiries, and manage urgent consultations from any location is crucial. Mango Voice equips you with vital tools for contemporary needs, such as forwarding office calls to your mobile phone, transcribing voicemails to email for rapid review, and enabling SMS auto-responses. These functionalities ensure your dental practice operates efficiently, whether you're out on errands or enjoying a break.
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